Bunny Garden 2 Physical Buyers Should Wait Before Grabbing an Empty Box

A player recently shared a frustrating Amazon order: a Switch 2 physical copy of The Adventures of Elliot: The Millennium Tales, bought as a birthday gift, arrived as an empty case. According to the player's post and photos, the listing was marked "New", the item was sold and shipped by Amazon, and Amazon customer support has already arranged a replacement.

The issue is less whether Amazon will fix it than when. It probably will. Amazon usually handles first-time reports like this with a replacement or refund, and the process is relatively straightforward. But a birthday gift is supposed to end with a cartridge in the case, not a support ticket and several more days of waiting.

The player said he is a fan of Team Asano projects and had been looking forward to The Adventures of Elliot: The Millennium Tales. In the photos, the case looks mostly normal from the outside. Open it, and the cartridge is missing. That makes the "New" label and Amazon's own fulfillment harder to explain, because this was not presented as a used copy from an unknown third-party seller.

The packaging is the detail that raises the obvious question. The player said the outer shipping package showed no obvious damage, but the game itself was not wrapped in normal factory shrink wrap. Instead, it was placed in a loose plastic bag. His theory is that it may have been a returned item put back into stock and sold again as new.

That remains his read of the situation, not a confirmed cause. Still, the replies made clear that this is not rare enough to dismiss. Some commenters said they had received sealed empty game cases before. Others described Switch games where the plastic wrap had been torn open along the edge, with the cartridge missing from the case.

Physical games are a natural target for this kind of failure. Cartridges and discs are small, valuable, and easy to remove. If warehouse handling slips, return checks miss something, or someone steals the card, the buyer can end up with a case that looks fine and contains nothing. Several users pointed to those same possible causes: warehouse management, return inspection, and occasional theft.

That does not mean Amazon is suddenly unusable for physical games. For ordinary purchases, the risk is usually manageable because a replacement or refund is likely. But for a birthday gift, a collector's edition, a launch-day game you want to start immediately, or a game you only have one free weekend to play, a local physical retailer may be the safer choice. Paying a little more can be less painful than losing that time to shipping delays and customer service.

This is more than an odd empty-case story. It is a reminder for physical-game buyers to look past the "New" label and seller name. Inspect the wrap, feel the case weight, and open the package as soon as it arrives. The cartridge may be the smallest thing in the box, but the real loss is the free time you planned around it.