

Home Safety Hotline
Price History
Past 36 months · Updated dailyPrices cover Steam and 39 authorized stores; only legitimate offers are counted. The chart shows weekly market-wide lows and Steam's official price across the past 36 months.

01About Home Safety Hotline
As a hotline operator, you consult safety information and use callers' descriptions to identify hazards and pests in their homes. Steam player reviews: 90% positive from 2,820 reviews. Interface languages: English. Released January 16, 2024.
Credits
Lowest recorded in 36 months
$7.492026-01-16 · SteamBase game · same records as the chart above; USD history, not a regional Steam low.Language support
| Language | Interface | Subtitles | Audio |
|---|---|---|---|
| English | Yes | Yes | Yes |
Steam PC edition data · 2026-11-08
02Before you buy
Play and language
On Steam for PC, play solo as a hotline operator answering calls about household pests and hazards. English interface, audio, and subtitles are listed.
Accessibility and extra
A phobia toggle can disable images of common triggers such as spiders. An unlockable art book covers the game's development.
03Frequently asked questions
What do you do in the game?
Read safety information and identify household pests or hazards from callers' descriptions.
Can I play solo?
Yes. Steam PC lists a single-player category.
Is there a phobia option?
The phobia toggle can disable images of common triggers, including spiders.
Popular Steam reviews
Native-language selection · 10 reviewsSelected helpful reviews in this language show both recommendations and criticisms. This selection does not represent the overall positive rating; opinions reflect the version reviewed.
nothing scarier than working a 9-5 in customer serviceShow moreShow less
It's a game with a super interesting premise: Every day you dispassionately reveal that the world is far more horrifying than anyone could have guessed. You have a book full of dozens of cryptids and you need to match up the sanitized corporate-ese with panicked descriptions uttered between sobs. So what's not to like? From beginning to end, you do the exact same thing. You get a call, listen to it, read some descriptions, select the best answer, then wait 10 seconds for the next call. 50 times in a row. That's it, there's nothing else to do. This is the closest a video game has ever made me feel to taking an exam. It's fun for an hour, but not for three. Here are some things that I think the game is lacking, and ways I think they could be improved in a future game: 1. There are no stakes at all. People are screaming that their children are being eaten by sentient plants and you tell them to "please hold" while you look up some info for 30 minutes. While funny, it would be far more engaging if you were under some pressure to give them an answer quickly to save their lives. I thought the pause button in the UI was going to play a role here, but that button is pointless. 2. There's no interaction. Often people will give you a description that can match more than one cryptid, and you have to make a guess. Sometimes you're right, other times you're wrong. It would be neat if you had the ability to ask some follow-up questions like "what does it sound like?" or "have you been leaving anything out at night?" These would be vague enough to not give the player the answer, and would force the player to engage with with more details of the cryptids. There could even be a question limit to encourage smart choices. 3. There should be more ongoing stories and characters to get attached to. Imo the best call was when I told a man he had a Hobb, and he refused to take preventative measures because he thought it was ridiculous to leave a bowl of cream out at night. He called back later complaining of power outages, and I realized it had metamorphosed into a Boggart, and he had to evacuate immediately. This is a cool moment because it calls back to an earlier action, but this is the only time it happens in the entire game. EDIT: Some commenters pointed out that these two calls are actually from separate people, I was just misremembering. So ignore that praise, I guess. 4. There should be puzzles that require out-of-the-box thinking. There was one caller who had kids who were itchy and having nightmares. For a while I thought it might've just been bedbugs, but the nightmares detail kept calling to me. The only entry that mentioned nightmares was the Dream Weaver, but it didn't cause itching. It caused its victims to dream about being covered in webs. So which one was correct? After lots of thinking I realized: the kids weren't itching, they were clawing at the imaginary webs, trying desperately to remove them! This was an awesome moment because it required me to think about "itching" in a different context, and to really examine what the caller was saying. But after submitting the answer... no. It was just bedbugs. "Nightmares" was just flavor text, I guess. Until the game told me I was wrong, that call was my favorite one in the game because of the creative thinking (I thought) it took. Again, it's got a great premise, and it could be so much more. I'd probably pay $5 for it as it stands, but not $15.Show moreShow less
The only problem about this game is that it ends. I wish there was a free play mode after you beat the story with everything unlocked and just random scenarios. Doesn't even need to be voiced, just something to give the game some replayability.Show moreShow less
It is a good game and I would absolutely recommend playing it but not for full price. I know games have been getting more expensive over the past few years but almost $20 CAD for a 2 hour experience is kinda iffy for me. Just wait for a sale or get it in a bundle.Show moreShow less
Listen bro, you dont leave the cream out and you're gonna get a boggart. I dont know what to tell youShow moreShow less
In Home Safety Hotline you work at a call center for a company that helps people with problems in their homes. Customers will call to get help with common and not so common problems with their homes. It is one of those game where you "simulate" being on an old computer doing stuff. I expected it to be similiar to Hypnospace Outlaw (a game I enjoyed very much), but sadly I ended up being disappointed. It might be because I had such high hopes that it ended up failing for me. What works: - The voice acting is good. Music and sound effects work well. - Most of the art and graphics are great. Not gonna spoil anything, but there are some things you will see that are very well made and creepy. - Some of the humor and the satire towards corporations hits. - Good variety in pests and problems. - I like the Carol character. What doesn't work - The pacing is a problem for me. It feels like the game is meant to start out feeling like you are working a normal job and then gradually it gets weirder and creepier. My opinion is that it happens way too fast. There is not enough time to appreciate the moments that makes you go "Wait, what?" when recieving a phone call or reading an entry. - Some of it is a bit goofy and there is some clash between the style of multiple of the entires. Almost like the list of problems and pests was made by multiple people and then just added together. - The story feels uncohesive. What really doesn't work - What disappointed me the most was the lack of interactivity during gameplay. I understand there are limits to what you can do when you are supposed to play someone that works at a call center, but there is so little you can do on the PC that it breaks the "fake PC work" feeling. You can't open a browser or check out files or write anything or actively search for anything. You just click and entry and read. I honestly think it would have been better if you had the database of entries hidden and that you had to search to see the possibilities based on what the customer was saying. Even being able to ask the caller a few basic questions would do wonders because as it is you are just recieving the call and not talking to them. It plays more like a kinetic visual novel that only tracks your accuracy. TL;DR: Competently made short retro "work sim" "game" with some horror/creepy elements that fails to create a sense of immersion and slow creeping dread/horror. It is not a complete failure or anything like that, some people might enjoy it very much, but I was very disappointed by the lack of things to do and how the story moves.Show moreShow less
"hey I hear heavy breathing in my closet can you guys help" Yea its black moldShow moreShow less
(Small spoiler warning) Despite its tone and vibe and lore, which are all very good and an obvious labor of love, the game gets an extremely reluctant thumbs down from me due to being a generally very short game with very little replay value (given the price of the game) and a very lackluster story. The game is essentially a collection of riddles. House owners call you with issues they have with their house, and from what they say you are tasked with identifying the correct hazard, be it a nest of angry wasps, termites, or attic elves (!!). As you progress, the possible hazards grow to an outlandish and imaginative list of fictional and real life house problems. The greatest strength of the game is the thoughtfulness of these hazards. It presents a world filled with all manner of weird, and reading through them is fun. The riddles themselves are fun and clever, but the game fails to hide the simplicity of the game loop. The problem is that the game doesn't present the world in a very engaging manner. Besides getting angry and implied conclusions from wrong answers, you generally don't feel your actions have many consequences. Compounded is the fact that the story surrounding your workplace is ultra-thin. Through the in-game mail and some video clips mysteriously found on the desktop, the game teases mysteries that ultimately lead to a nothing-burger and a lot of wasted potential. I want to see more from the developer and this world in particular. But in terms of gameplay, it needs more content, more variation, and a greater sense of affecting the world to be a fully engaging experience.Show moreShow less
MY WIFE SHES DEAD *puts on hold* Great game but endless mode would be cool (they made an endless mode lets go)Show moreShow less
The vibes, atmosphere and art direction are great, and I really like the world building. The actual gameplay however is lacking. A caller calls in and describes their problem, you look through the database entries and find one that matches, click submit, and that’s it. There’s no cross referencing by looking through multiple files like paper please, or investigation aspects like uplink or The Operator. It feels like they came up with a compelling world and aesthetic and just called it day without giving much thought to making the gameplay engaging.Show moreShow less
Source: original Steam user reviews. Helpful votes are an archived snapshot, not live data. Last collected: 08/15/2026.
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